Telecom complaints soar as Canadians rail over billing issues

Canada’s telecom watchdog says complaints about cellphone, internet and television services shot up by 17 per cent from 2024 to 2025, with the chief gripe being about unclear or incorrect billing.

CAMP is a think tank dedicated to addressing the issue of monopoly in Canada. We produce research, policy, and commentary in support of a more free, fair and democratic economy.

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